SHIPPING Q&A
Here are some commonly asked questions about our shipping methods. If you have other questions, please feel free to contact us.
-
We’re happy to provide you with the shipping details for your order.
We ship our packages using reliable carriers such as FedEx or USPS depending on the shipping method selected and your location. Once your order has been dispatched, you'll receive an email with a tracking number and a link to monitor your package's journey.
All order comes in an insulated Styrofoam box protected by an outer cardboard box with a 72-hour heat pack.
-
All orders take 24-48 hours to processed and create a shipping label ready for shipping.
All orders will then be boxed and shipped out depending on the shipping method selected and your location.
Live fish shipments are dispatched Monday through Wednesday to ensure timely delivery and to avoid extended transit times over weekends.
Shipments are subject to weather conditions; extreme temperatures may delay shipping to ensure the safety of the livestock.
-
All orders take 24-48 hours to process and create a shipping label.
Orders are only shipped out on Monday or Wednesday afternoon, to ensure no un-necessary delays on your order and fast delivery.
Orders typically take 2 days transit time, depending on shipping method selected.
From purchase date to your door, will take on an average of 5 days.
(If weather is below 20 Degrees Fahrenheit on sending or receiving end, all orders will be paused until better weather)
Shipments are subject to weather conditions; extreme temperatures may delay shipping to ensure the safety of the livestock.
-
Please see our shipping policy